About me

I’m Alex Wauters - a software engineer and hands-on CTO focused on pragmatic distributed systems design, engineering leadership, and building robust, evolutionary architectures.

This blog is a place for me to share real-world takeaways, architectural patterns, and honest retrospectives from building and scaling software systems over the last 15 years. I lean toward simple, reliable engineering choices over unnecessary complexity.

Currently, I lead the engineering team at Customaite.ai, where we build an AI SaaS platform automating customs declarations.

Previously, I was a Staff Software Engineer at Uber, serving as the technical lead for Uber Freight’s marketplace carrier recommendation and booking teams.

Beyond that, my background includes building a real-time digital twin for operations at Brussels Airport, launching an award-winning peer-to-peer delivery platform from scratch at Bpost, and working in information security at Deloitte.

Projects

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2025 - Present
SendSafeLink
sendsafelink.com

A secure link-sharing tool for sending or requesting sensitive information. Links are end-to-end encrypted and self-destruct after being viewed.

Work Experience

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May 2023 - Present
CTO at Customaite.ai
Automating customs declarations

Customaite streamlines customs declarations through AI and intuitive UI. Aligning vision and technical roadmap to improve software maturity & scaling the product, software development in Java, Python and JavaScript.

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Feb 2021 - May 2023
Staff software engineer at Uber
Carrier booking @ Uber Freight

Technical lead of Uber Freight's Carrier Booking team - working on search, recommendations and booking experience for carriers in the web & mobile apps (Go & React).

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Mar 2020 - Feb 2021
Senior software engineer at Cardiogram
Healthcare app startup in San Francisco

Provided data visualizations and insights for heart rate data. I worked on feature development, infrastructure and formulating hypothesis for product features and analyzing activation and retention.

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2014 - 2020
Technical Architect at AE
Software delivery consultancy

Consultant for projects and also coached colleagues, gave trainings such as cloud native software development & secure software and founded the AE garage, an offering to kickstart emerging technology projects.

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2018 - 2020
Technical Lead at Brussels Airport Company
Digital twin for airport operations

Technical lead for Heli: digital twin for airport ops which calculates and recommends actions ahead of time. Responsible for architecture, aligning with several business stakeholders and management of the delivery team.

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2016 - 2018
Technical Lead for Bringr
Innovation project of Belgian post group

Technical lead for bringr, a collaborative transportation platform which received datanews' ICT Project of the Year 2016 award. A corporate start-up within the belgian post group, led the development and technical operations of a web and mobile app.

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2011 - 2014
Information Security Consultant at Deloitte
I&AM development & security reviews

Functional specification and development of Identity & Access Management services.

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